Contact FileMaker Customer Service
| What Support do you need? | Support options | Contact options | Cost |
|---|---|---|---|
Purchase |
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| Find the right product for you | Products FileMaker products comparison (PDF) |
Website | Free |
| Ask a question about products or pricing | Standard Support | T: +1 800-325-2747 E: Ask a question Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
| Discounts on 5 or more licenses of FileMaker software | Standard Support | T: +1 800-725-2747
Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
Getting Started |
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| Registration and activation of FileMaker software | Standard Support | T: +1 800-325-2747 E: Ask a question Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
| General non-technical questions | Standard Support | T: +1 800-325-2747 E: Ask a question Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
Technical Support |
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| Technical information on FileMaker and Bento | Knowledge Base (U.S.) | Online | Free |
| In-depth product information | Product Documentation (U.S.) | Website | Free |
| Help and advice on using FileMaker and Bento | FileMaker Forum Bento Forum |
Online | Free |
| Product issue reporting | FileMaker Forum Bento Forum |
Online | Free |
| Installation and configuration, sync and basic troubleshooting | Standard Support | T: +1 800-325-2747 E: Ask a question Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
Training & Consulting |
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| FileMaker self-paced training - Book and DVD | FileMaker Training Series | Website | $39.99 |
| FileMaker self-paced training - Electronic download | FileMaker Training Series | Website | $19.99 |
| FileMaker training courses | Instructor-led Training | Website | Free |
| Expert assistance in developing solutions | Filemaker consultants | Website | |
Developer Community |
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| Ongoing access to technical info, software and other developers | FileMaker Technical Network | Website | Free |
| Expert assistance in developing solutions | User Groups & Forums | Online | Varies |
| Sessions and workshops on FileMaker solution development – for all levels | FileMaker Developer Conference | Website | |
Recent software updates
| FileMaker Server 12.0v3 and FileMaker Server 12.0v3 Advanced Updater |
Download
(255 Mb) Help |
| FileMaker 12.3.103a xDBC update for FileMaker Pro 12v3; Server 12v3 |
Download
(3.7 Mb) Help |
| FileMaker Pro 12.0v3 Updater |
Download
(305 Mb) Help |
| FileMaker Pro 12.0v3 Advanced Updater |
Download
(355 Mb) Help |
| FileMaker Server 11.0v5 et FileMaker Server 11.0v5 Advanced |
Download
(89 Mb) Help |
| FileMaker Server 12.0v3 and FileMaker Server 12.0v3 Advanced Updater |
Download
(153 Mb) Help |
| FileMaker 12.3.103a xDBC update for FileMaker Pro 12v3; Server 12v3 |
Download
(4.4 Mb) Help |
| FileMaker Pro 12.0v3 and FileMaker Pro 12.0v3 Advanced Updater |
Download
(585 Mb) Help |
| FileMaker Server 11.0v5 and FileMaker Server 11.0v5 Advanced Updater |
Download
(114 Mb) Help |
| Bento 4.1.2 for Mac |
Download
(201 Mb) Help |
Previous versions (US)