Contact FileMaker Customer Service
| What Support do you need? | Support options | Contact options | Cost |
|---|---|---|---|
Purchase |
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| Find the right product for you | Products FileMaker products comparison (PDF) |
Website | Free |
| Ask a question about products or pricing | Standard Support | T: +1 800-325-2747 E: Ask a question Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
| Discounts on 5 or more licenses of FileMaker software | Standard Support | T: +1 800-725-2747
Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
Getting Started |
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| Registration and activation of FileMaker software | Standard Support | T: +1 800-325-2747 E: Ask a question Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
| General non-technical questions | Standard Support | T: +1 800-325-2747 E: Ask a question Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
Technical Support |
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| Technical information on FileMaker and Bento | Knowledge Base (U.S.) | Online | Free |
| In-depth product information | Product Documentation (U.S.) | Website | Free |
| Help and advice on using FileMaker and Bento | FileMaker Forum Bento Forum |
Online | Free |
| Product issue reporting | FileMaker Forum Bento Forum |
Online | Free |
| Installation and configuration, sync and basic troubleshooting | Standard Support | T: +1 800-325-2747 E: Ask a question Mon-Fri 8:00 a.m. to 5:00 p.m. (holidays excluded) |
Toll free (U.S. & Canada) |
Training & Consulting |
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| FileMaker self-paced training - Book and DVD | FileMaker Training Series | Website | $39.99 |
| FileMaker self-paced training - Electronic download | FileMaker Training Series | Website | $19.99 |
| FileMaker training courses | Instructor-led Training | Website | Free |
| Expert assistance in developing solutions | Filemaker consultants | Website | |
Developer Community |
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| Ongoing access to technical info, software and other developers | FileMaker Technical Network | Website | Free |
| Expert assistance in developing solutions | User Groups & Forums | Online | Varies |
| Sessions and workshops on FileMaker solution development – for all levels | FileMaker Developer Conference | Website | |
Recent software updates
| FileMaker Pro 12.0v4 Advanced Updater | Download (356 Mo) Read me |
| FileMaker Pro 12.0v4 Updater | Download (307 Mo) Read me |
| FileMaker Server 12.0v4 and FileMaker Server 12.0v4 Advanced Updater | Download (404 MB) Read me |
| FileMaker Server 12.0v3 and FileMaker Server 12.0v3 Advanced Updater | Download (255.5) Read me |
| FileMaker 12.3.103a xDBC update for FileMaker Pro 12v3; Server 12v3 | Download (3.7) |
| FileMaker 12.2.94 xDBC update for FileMaker Pro 12v2; Server 12v2 | Download (3,1 MB) Read me |
| FileMaker Pro 12.0v4 and FileMaker Pro 12.0v4 Advanced Updater | Download (587 Mo) Read me |
| FileMaker Server 12.0v4 and FileMaker Server 12.0v4 Advanced Updater | Download (468 MB) Read me |
| FileMaker Server 12.0v3 and FileMaker Server 12.0v3 Advanced Updater | Download (153.5) Read me |
| FileMaker 12.3.103a xDBC update for FileMaker Pro 12v3; Server 12v3 | Download (5,5 MB) Read me |
| Bento 4.1.2 for Mac. | Download (201 MB) Read me |
| FileMaker 12.2.94 xDBC update for FileMaker Pro 12v2; Server 12v2 | Download (4,5 MB) Read me |
Previous versions (US)