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Legal: License Program FAQ


I am upgrading from FileMaker 12 (or FileMaker 11) software to the new FileMaker 13 software.  I have some solutions that require testing and revisions as I upgrade to FileMaker 13.  I also use Instant Web Publishing and I need to convert these solutions to support the new FileMaker WebDirect technology.  Can I continue to use the previous version for a limited period during my transition to FileMaker 13?

Customers “upgrade” when they replace an eligible older version of the software (e.g., FileMaker Pro 12) with the current version (e.g., FileMaker Pro 13).  In these upgrade situations you only own a single license to use the software, and you may not transfer your upgraded software to anyone else.

When upgrading to FileMaker 13 software, and only during the limited period of development and testing of the upgrade process, you may continue to use previously licensed versions of FileMaker 11 or FileMaker 12 software.

When you have deployed your FileMaker 13 software license in a production environment, you must immediately cease using your FileMaker 11 or FileMaker 12 software license that has been upgraded.

Can I use multiple instances of FileMaker software on a single computer running multiple operating systems (e.g., using virtualization or other technologies)?

No, you may only install and use a single copy of FileMaker software per license on the computer, and you may not use multiple instances of FileMaker software on the same computer at the same time. You will need to pay for additional licenses if you want to run multiple instances of FileMaker software on a computer at the same time.

We would like to purchase additional licenses for our workgroup, but because we have several old machines we are not all able to use the current version of FileMaker. What can we do?

FileMaker 13 software licenses generally include the right to install one copy of the FileMaker 13 software on a single computer, and the licenses do not automatically include “downgrade” rights.  Therefore, you may license FileMaker 13 software, but may not install an earlier version of the software instead.  If you need downgrade rights you must:

  • Contact FileMaker Customer Support if you are an end-user customer requesting downgrade rights for your Single License (boxed or downloaded product) units; or
  • Contact FileMaker Sales if you are a volume license customer requesting downgrade rights for your volume license

If you use an older version of FileMaker software, it is licensed "AS IS," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. FileMaker does not provide downgrade rights, replacement media, technical support, downgrade media, or downgrade installation codes for any unsupported versions. 

May I use FileMaker software on different computers over a network so long as I never use more copies concurrently than the number of copies licensed?

No. Your FileMaker software applications (i.e., FileMaker Pro, FileMaker Pro Advanced and FIleMaker Server) may not be shared concurrently by different computers. You must acquire and dedicate a license for each computer which will be using the FileMaker software. Although you may run the software from an internal network, each computer which has access to the software from such network requires its own license. The same rule applies to use of the software in a terminal server environment. Again, you must acquire and dedicate a license for each computer or client which is provided access to the FileMaker software on the terminal server.

However, you may use FileMaker WebDirect and FileMaker Go clients on a concurrent basis, up to the number of concurrent licenses that you have paid for when using FileMaker Server.

Am I allowed to use FileMaker software that I've licensed on my computer at work on my home or portable computer?

In order to provide our customers with the flexibility to take their work home with them, we provide limited home/portable use rights for FileMaker Pro software. As long as you are the primary user of the computer at work, you may make a second copy of FileMaker software for your exclusive use on either a home or portable computer. Note that you may only make one such additional copy for either your home or portable computer, but not both. And only you, and no one else, may use the copy of the FileMaker software installed on such second computer. Please note that these rights do not apply to students if the software is part of a volume license program ordered at an education discount. Further, these rights do not apply to FileMaker Server software.

Can I transfer my FileMaker software license to someone else?

If you have a single-user retail version of FileMaker software, you can request permission to transfer your license to another party. Please review FileMaker's Software Transfer Policy for Single-Users and download the Transfer of License form. For information regarding transferring volume licenses, please review the FileMaker Software Transfer Policy for Volume License Customers.

FileMaker Pro has some license restrictions regarding the use of the software when hosting multiple clients. Can I use FileMaker Pro with middleware?

In general, if you want to use middleware, you should use FileMaker Server, and not FileMaker Pro. The FileMaker Pro license includes a restriction in Section 2 that Licensee is prohibited from using FileMaker Pro with any middleware, application server, CGI, or other software or technology that allows more than a single client to access any FileMaker Pro database." If the middleware allows more than a single client to access a FileMaker Pro database, then it is prohibited by this license restriction and you'll need to use FileMaker Server with such middleware. But if the middleware does not allow more than single client access to FileMaker Pro databases, then it is acceptable to use with FileMaker Pro.

I've created a database solution using FileMaker Pro software and was wondering whether I can distribute this solution to others?

You may distribute database solutions that you originally create using FileMaker Pro software to third parties. You may not, however, distribute copies of the FileMaker Pro software itself. The parties to whom you distribute your database solution will need to license their own copy of FileMaker Pro software to utilize the solution. In many respects its analogous to word processing documents and a word processing application -- the document created is freely distributable, but recipients will need their own word processing application in order to read and edit the document.

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