Lausanne, Switzerland’s fourth largest city, sits on a picturesque hillside surrounded by vineyards overlooking Lake Geneva. Lausanne Palace & Spa opened its doors nearly a century ago in 1915 during the Belle Epoque; today the luxury hotel is a fixture of the townscape. The five-star inn has succeeded in blending tradition with modernity: In the last 30 years alone, some 60 million Swiss francs have been invested to restore and modernize the historic lodge. Lausanne Palace & Spa, where the presidents of the Olympic Committee stay every year, has been a place to both meet and relax since its inception.
It takes good leadership and inventory management to run a hotel as large as this. "We operate four restaurants, three bars, and a large wellness and spa area, and have 148 rooms and suites", notes Jean-Jacques Gauer, Directeur général of Lausanne Palace & Spa. "To keep on top of things, and particularly to get an accurate assessment for insurance coverage, last year we carried out a full and precise inventory of all objects in the hotel." VotreInventaire, the service provider tasked by the hotel to do this, used FileMaker-based Inventory Pro software.