C-Life Health Club replaces old inefficient administration system with Xercise Pro
C-Life Health Club, the premium Health Club facility in NSW, invested in Xercise Pro, (Xercise Pro is a template/solution built with FileMaker) to assist its personal trainers manage their clients exercise programs. The majority of staff had the basics of system down pat within an hour.C-Life Health Club Reaches New Levels of Fitness with Xercise Pro
C-Life Health Club, the premium Health Club facility in the Canterbury-Bankstown region in NSW, has recently invested in Xercise Pro, built-in FileMaker Pro, to assist its personal trainers manage their clients exercise programs. Xercise Pro is a complete service solution for the health and fitness industry, helping to create professional exercise programs for personal trainers and health clubs. C-Life uses the Xercise Pro solution to assess members, set and manage goals and create individual exercise programs that meet each member’s requirements.
Prior to deploying Xercise Pro, C-Life used a paper-based system to record member information and deliver programs. Mick Murphy, C-Life Health Club coordinator explained:
“Not only was our old administration system archaic and incredibly inefficient but as the club grew it became a paper trail nightmare! We needed an easy to use scalable solution that would seamlessly integrate into the business to make our operations more efficient while improving service to our patrons.”
Murphy continued, “Thankfully, we found Xercise Pro. With the solution, Xercise Pro, all our trainers have to do is enter their client’s measurements and BMI, hip to waist ratio, body fat and training heart rates are calculated automatically. Assessments are then correlated to produce a fitness score out of 100, which is represented visually in a line chart. In addition Xercise Pro produces an assessment report which explains in laymen terms what each test measures and the results achieved.”
Xercise Pro also works as a complete goal management solution. C-Life trainers can record their clients long term goals, establish a timeline, set stages of achievement and finally print a commitment contract for the client to sign. Once underway, as goals are reached they can be given the status of achieved and new goals set. To deliver programs, the solution features an extensive portfolio of high quality exercise illustrations. As well as looking extremely professional, the illustrations mean that C-Life clients can recognise the exercise they need to undertake.
“Trainers are adapting to our new exercise program management system really well with many of them commenting on the added value Xercise Pro provides. All trainers completed a month’s worth of training when we introduced the solution, developing dummy programs for hypothetical clients before using it with our existing members. The majority of staff had the basics of system down pat within an hour. As we further develop the customisable templates we predict Xercise Pro will significantly reduce the admin load for each of our trainers and enable them to spend more time on the floor with clients,” commented Murphy.
C-Life has been extremely impressed with the service they have received from the team at Xercise Pro, commenting: “The service is simply brilliant. The integrated help systems and procedure manuals mean we have everything we need at our finger tips plus anytime we have needed to call they are available to assist in any way possible.”
“Xercise Pro has very quickly become a core part of our business, allowing us to provide efficient, professional and consistent services to all members.” Murphy concluded.