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FileMaker
Customer Stories

In almost every segment of business, education and government, millions of our delighted customers use FileMaker to organize projects, people, assets and more.

World famous gallery estimates savings of £5,000 a month with FileMaker

"We have been using FileMaker for over 20 years now and because it is highly-configurable it can be used to solve a whole series of different problems. FileMaker's flexibility is a big plus and it has driven a high number of efficiencies." David Saywell, Head of Digital Programmes, National Portrait Gallery, London.

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From audits to plaudits for FileMaker at Banner

"FileMaker can easily be adapted, so many of the important processes that make our company tick happen automatically. We're always thinking of new ways to use it and help the company run more efficiently. When it comes to compliance with Sarbanes Oxley, FileMaker is key to making sure we have all the controls in place and ensures these can be easily audited." says Rupert Denny, Media client services director, Banner.

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High-tech convention centre spanning six city blocks eliminates paper-based work orders, gets 200 percent ROI with FileMaker Go for iPad

Managing large convention centre events requires quick turnaround and rapid response to customers. Whether exhibitors need Internet connections or power cords, there's no time to waste. That's why, at the Austin Convention Center, maintenance and technical services teams rely on FileMaker Go for iPad to manage all work orders. Customers are impressed when their needs get met immediately, using the industry's latest tools.

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FileMaker and Floating Earth make sweet music together

"Using FileMaker to automate the track information has brought major efficiencies in terms of the time it takes to complete the work around a recording session and the quality of the information we are able to pass onto the production team. Using plug-ins we have been able to make FileMaker talk to a host of different equipment and this openness has been a real advantage." says Mike Hatch, Lead sound engineer, Floating Earth

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FileMaker solution in tune with Oxford Philomusica's aims

Oxford Philomusica enthusiastically embraces its role of filling what Arts Council England defined as 'an identifiable regional need' for a professional symphony orchestra based in the Thames Valley area, and in October 2002 was appointed the first-ever Orchestra in Residence at the University of Oxford. Since its creation the orchestra has been firmly committed to education and community work, seeking to take its music-making to the widest possible range of audiences, often outside of the traditional concert venue, to local schools, hospitals, community centres and retirement homes. As part of the University Residency, the orchestra collaborates with the Faculty of Music in educational programmes for the student community, which are also open to the public. The orchestra's partnerships with Oxford City Council and Oxfordshire County Council provide performance opportunities and tuition to hundreds of talented young musicians.

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FileMaker helps support a whole world of learning at ACS International

Founded in 1967 to serve the needs of expatriate families, ACS International Schools now educates 2,500 students aged 2 – 18 from more than 70 countries. With over 600 staff, ACS's world renowned curriculum includes all three International Baccalaureate (IB) programmes, and an American curriculum including Advanced Placement (AP) courses, enabling ACS graduates to attend many of the world's finest universities. There are currently three ACS International Schools located in Greater London with a fourth in Doha, Qatar.

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Lee Medical's specialised IV practitioners reduce the risk of infection and slash costs for healthcare facilities

While U.S. hospital-acquired infections are on the rise, the prognosis is good in one important area: bloodstream infections. These are often caused by mismanagement of IV catheters in patients' veins and by poor catheter insertion.

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International pet care specialist Seachem becomes a mobile champion with the help of FileMaker Go

Seachem has grown from its origins as a 'basement business' in the town of Stone Mountain in the US State of Georgia, to become one of the world's leading pet care brands. Manufacturing and retailing a range of specialist products that cater for every need of the hobbyist aquarium owner, Seachem products can be found in the stores of pet shops across the globe.

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Leading Windowposter™ advertising company gets the message out nationwide using FileMaker Go on iPod touch

Remember that poster you saw in a shop or café window promoting a hot concert, play or a new movie? Chances are, a PMD Promotion installer put it in the window — and in exactly the right spot to catch your eye. Hanging posters by hand can be labour intensive but, thanks to FileMaker Go, executing a successful poster campaign for its clients is as trouble-free as it gets and saves significant money.

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Pitt Rivers unravels the mysteries of the past with FileMaker

The celebrated Pitt Rivers Museum at the University of Oxford is an international centre for anthropology and world archaeology. It was founded in 1884 when General Augustus Pitt Rivers, an influential figure in the development of archaeology and evolutionary anthropology, gave his personal collection of 20,000 items to the university on the condition that a museum was built to house the material. Today the collection consists of more than 325,000 objects and 275,000 historic photographs while its leading role in contemporary research and museum curatorship is recognised the world over.

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FileMaker plays its part in the online development of publishing for the team at Where to Ski and Snowboard

Widely-regarded as the British skier's 'bible,' Where to Ski and Snowboard (WTSS) is a comprehensive and detailed annual guidebook covering all the major ski resorts in Europe and North America. Running to 700 pages, it was first published in 1994, became an annual publication a few years later and is now on its 15th edition. While WTSS has always maintained a website, its online operation has become increasingly popular in recent years as more users seek out key information and purchase the guide online.

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FileMaker Go in a class of its own at Cheltenham College Junior School

Opened in July 1841, Cheltenham College Junior School dates from the Victorian period, in which it was the first of many in a new generation of public schools. It is a co-educational independent school, teaching pupils between the ages of 3 and 18 in both a boarding and day capacity, and is located in Gloucestershire. Nicky Fortune is the Curriculum Director at Cheltenham College Junior School.

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Clarifying complex terms at Merck with FileMaker Go for iPad and iPhone

At Merck & Co., Inc., one of the largest pharmaceutical companies in the world, corporate terms can be mind-boggling. That's why Mike Heck, a member of the internal communications team, has a FileMaker Go database for employee iPhones and iPads.

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FileMaker delivers the write stuff at Ministry of Stories

Located deep in the heart of Hoxton, with its entrance hidden just behind a shelf of monster supplies, the Ministry of Stories delivers learning like never before. Serving as the "Official Inspiration to the Nation", the Ministry is dedicated to fueling an interest in creative writing amongst children. Made possible through the efforts and commitment of a range of adult volunteers and mentors, the Ministry of Stories was founded by author Nick Hornby and co-directors Lucy Macnab and Ben Payne.

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Manx Independent Carriers keeps on trucking with FileMaker

Collecting and delivering more than 3,000 packages across the Isle of Man on a daily basis, Manx Independent Carriers (MIC) is the island's premier groupage and full load operator. Founded in 1985 and specialising in time sensitive delivery of pallets, parcels and full unit loads, MIC has grown to employ around 110 people and run more than 80 delivery vehicles and 100 trailers from a 40,000 sq ft distribution centre.

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FileMaker Go gives Alletson Arnold a passport to growth

Founded in 2003, Alletson Arnold is a company with a dedicated purpose – processing vital immigration papers in pressing timescales. Operating in the field of immigration administration, managing director Jeremy Arnold has grown a business from the ground-up that specialises in the complicated and highly time sensitive movement of client documents through the UK Border Agency.

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FileMaker making waves at Blue Box Sailing

Specialising in sailing experience days on Around the World Ocean Race Yachts, Blue Box Sailing was established in 2003 and provides individuals, groups and corporate guests with a taste of life on the open waves. Catering for everyone from experienced yachtsmen and women to novices, Blue Box Sailing is based in Hamble, Hampshire.

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FileMaker Go Gets Dressed for Success

With the high number of garments processed by TOT-Shirts every year, the associated challenges of stock management are huge. With stock arriving on a regular basis, garments need to be checked in, allocated, picked and collected at various stages of the design process, with the corresponding database also needing to be updated as items move through the warehouse. As a result, the TOT-Shirts team was spending a great deal of time keeping their database synchronised with their stock.

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Style makers choose FileMaker at Supremebeing

Over the past decade Supremebeing has rapidly outgrown its origins as a small start-up housed in a screen printing factory in Cambridge, developing into one of the streetwear world's most well-known international brands. The brainchild of four entrepreneurs, Supremebeing was born from a love of graphic design, art and streetwear – values that can be seen in the company's range of clothing today.

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FileMaker gives Rare Management some Go on the slopes

Specialising in events, promotions, communications services and more, Rare Management is the organiser of the prestigious Fort William UCI Mountain Bike World Cup and the annual SIGB industry Ski Test. Jointly founded and directed by Mike Jardine, a former Chief Executive of the British Ski and Snowboard Federation, Rare Management is based in Edinburgh.

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Mercury Blinds on a roll thanks to FileMaker Go manufacturing database

Since it was established almost four decades ago, Mercury Blinds has grown and expanded to offer more to its customers than ever before. Originally offering four varieties of window blinds, the company now provides manufacturing and installation for 16 different ranges, an increase that has seen Mercury's product database expand to take almost 7000 items and 160 price lists into account. While this expansion into new markets has been good for business, it hasn't been without its headaches too.

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FileMaker creating headlines at Centaur Media

Centaur Media PLC is a long-time FileMaker customer. Originally introduced to the company in 1996, FileMaker has flourished within Centaur and is now used across the organisation.

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SWS gives garages even more "Go" with FileMaker

SWS Solutions has a long history with FileMaker. Set up in 2003 by founder and managing director Steve Wright, the Horsham, West Sussex, based family business specialises in providing innovative database solutions to the automotive trade. Steve, whose own experience spans both the motor and IT industries, was originally recommended FileMaker whilst working at a garage, a friend of his suggesting that it might help him tackle duplication issues around invoicing. Just a short time after purchasing FileMaker, Steve had created 'Garage Assistant' (GA), a dedicated customer and vehicle invoice tracking system. Since then, and with the founding of SWS Solutions, GA has been through a number of iterations, each adding more functionality, better features and an increasingly attractive user interface. But with 1,500 clients on his books, Steve isn't one to rest on his laurels. Seeing the growing presence of mobile devices as a major opportunity for SWS, Steve began to formulate plans to create a version of GA that would work on the latest mobile platforms.

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FileMaker takes The International Federation of Airline Pilots' Association to new heights

With a contact database from over 100 airline pilots Associations throughout the world, IFALPA was spending a vast number of man-hours managing and updating its members' details in order to maintain the level of information required and to enable it to produce its quarterly membership directory.

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FileMaker brings the Past to Life with Bodleian Libraries

Dr. McNamee's initial challenge was actually born while working at the Voltaire Foundation, another department at Oxford, which specialises in correspondence between the eponymous French philosopher and his 18th-century contemporaries. Searching for a system that was capable of indexing a large number of documents, Robert was introduced to FileMaker. "The director of the department was a big Apple fan and showed me FileMaker which, back then, was at Version 3.2! We needed something that was capable of handling a really granular bibliographic system, lots of documents in different formats, and FileMaker proved to be perfect for building and testing that."

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FileMaker Go Leaves an Imprint at Purely Digital (Printing Database)

With orders and jobs changing by the minute, and a highly mobile sales team that needs access to the latest information, Purely Digital wanted a database solution that was robust enough to meet the demands they placed on it, but with the accessibility and online functionality that would allow them to take it with them on the move. With everything from Purely Digital's essential office processes through to its production and job quoting system run with the help of FileMaker Pro, Andrew and his team were interested to see how developer TimeHarvest could implement the newly launched FileMaker Go to help them be more mobile than ever – not just outside the office, but within it as well.

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Jewellery maker finds Bento for iPad 'a fantastic tool' for keeping track of her business

Amy Holms opened her FormFire Glassworks jewellery studio in 2008. Now with Bento for iPad, she is managing her parts inventory, sales and many other elements of her business simply and easily. "With Bento for iPad, I can now track everything in my business and home life. It's truly a fantastic tool for me."

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FileMaker Joins the V&A Team (Museum Database)

Responsible for managing and maintaining one of the world's largest collections of art and design objects, the V&A devotes a great deal of effort to loaning out objects from the collection. This activity helps build an even bigger audience for the collections. The V&A also offers entire exhibitions to venues in the UK and overseas. The museum also borrows objects from major museums worldwide and hosts temporary exhibitions. Managing the movement of these priceless objects and exhibitions is a huge logistical challenge.

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FileMaker Takes a Green Holiday

With more than 2,000 clients ranging from tiny two-room B&Bs to larger 250-bed hotels and new members joining all the time, the scheme had firmly outgrown its Excel-based assessment filing system. Filing assessments was a cumbersome process, the final report looked like an ordinary spreadsheet and, most importantly, there was no way to analyse data across various assessments.

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FileMaker Manufacturing Database Passes Its Screen Test

Unicol produces mounting solutions for thousands of products for hundreds of manufacturers. Each product is available in variety of sizes, specifications, colours and configurations. As a result, Unicol products number in the tens of thousands. Until 10 years ago, the company struggled with a manual ordering, pricing and invoicing system. When, in 1998, Ricky Clark took over the back office, he immediately spotted a clear need for a more efficient system and set about finding a solution.

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FileMaker Helps Cut Council Costs

As a branch of a local government, the print department is, like all areas of the public sector, hugely focused on cutting costs and delivering more service for less money. Key to this is keeping as much print work in-house as possible. With staff and equipment infrastructure costs fixed, the goal is to maximise use of internal resources and minimise the level of outsourcing. As well, there is a clear need to find creative ways to reduce the cost per project.

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FileMaker Print Management Application Keeps the Presses Running

Since its founding in 1997, Fairprint had grown such that its manual order system was limiting its ability to expand further. Under the paper-based system, sales reps would write out an order form which would then follow the job throughout the company. As a result, there was no way of accurately tracking a job. As one director put it "there was a constant stream of people running about chasing jobs." By 2004, management had recognised the need for an automated solution.

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FileMaker Takes the Stand (Exhibition Management System)

Founded in 2002 with just 4 employees, Skyline Whitespace had, in just three years, grown to a team of 20 staff generating revenues in excess of £2-million annually. The firm had been using a combination of standard office applications and email to manage projects, an approach that had long since become unworkable.

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FileMaker Takes to the Slopes (Ski Resort Database)

With 192 beds in 21 chalets under management, a resort staff of more than 50 most of whom need to be hired afresh every season, and a weekly 180-seat charter flight from the UK, YSE is no small operation. And unlike conventional hotels where rooms are identical or similar, at YSE each room and every chalet is unique. Add to all that the fact that the season only runs for five months of the year and the operational challenge becomes even greater.

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FileMaker Delivers a Watertight Estate Management Database for the National Trust

Haycock Associates is a hydrology consultancy that has worked with the National Trust for many years to manage water supply and sewage infrastructure on all its properties. This is not an inconsiderable challenge as many of the historic properties have antique sewage and water systems. Also, the surrounding grounds and gardens have been landscaped or altered over time, which affects the way water flows around the estates. For compliance purposes Haycock was tasked with developing a way of capturing and storing the wealth of complex data about waste water and water supply systems across the entire portfolio of National Trust properties. In addition, accurate visibility information about how oil supplies are stored on-site was crucial. A new database project was commissioned. It was hoped it would become the central information store providing managers with a complete view of the whole National Trust estate. A key requirement was its ability to deliver a dynamic repository where repair work could be flagged up, scheduled and tracked.

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FileMaker Event Management Database Puts on a Great Show

Founded just eight years ago, Media 10 has already become one of the leading players in the events industry. Most famously, its hugely popular Grand Designs Live show attracts more than 100,000 people over nine days in London and a further 45,000 over three days in Birmingham. Most recently, Media 10 acquired the Ideal Home Show and expects to welcome more than 300,000 visitors in 2010.

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FileMaker Streamlines Cancer Research

Cancer Research UK is the country's leading independent organisation dedicated to cancer research. With an annual scientific budget of well over £300 million, the charity supports world-class research by 4,500 scientists, doctors and nurses at 35 hospitals, institutes and universities across the country. The London Research Institute (LRI) specialises in understanding how healthy cells turn into cancers.

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FileMaker Goes Back to School in London

As the London campus of a well-respected American University, Boston University London is host to nearly 1,000 US students a year. Three times a year a fresh group of 300 to 350 students arrive in the Capital for a semester of academic study and work placement.

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