FileMaker Buying FAQ
- Upgrade Pricing Eligibility
- Education Pricing Eligibility
- Non-Profit Pricing Eligibility
- Universal Applications
- Support
- Downgrades
- Where to Buy
- Volume Licensing
- Bento
Upgrade Pricing Eligibility
Please refer to the table to determine your eligibility.
FileMaker Pro 12 Upgrade Qualifications
| If you have | Regular upgrade price is |
|---|---|
| FileMaker Pro 111 | US$179.00 |
| FileMaker Pro 10 | US$179.00 |
| FileMaker Pro 9 or earlier | Purchase full version for US$299.00 |
FileMaker Pro 12 Advanced Upgrade Qualifications
| If you have | Regular upgrade price is |
|---|---|
| FileMaker Pro 121 | US$299.00 |
| FileMaker Pro 11 Advanced | US$299.00 |
| FileMaker Pro 11 | US$299.00 |
| FileMaker Pro 10 Advanced | US$299.00 |
| FileMaker Pro 10 | US$299.00 |
| FileMaker Pro 9 Advanced or earlier | Purchase full version for US$499.00 |
| FileMaker Pro 9 or earlier | Purchase full version for US$499.00 |
FileMaker Server 12 Upgrade Qualifications
| If you have | Regular upgrade price is | |
|---|---|---|
| FileMaker Server 11 Advanced | US$599.00 Upgrade | |
| FileMaker Server 11 | US$599.00 Upgrade | |
| FileMaker Server 10 Advanced | US$599.00 Upgrade | |
| FileMaker Server 10 | US$599.00 Upgrade | |
| FileMaker Server 9 Advanced or earlier | Purchase full version for US$999.00 | |
| FileMaker Server 9 or earlier | Purchase full version for US$999.00 |
FileMaker Server 12 Advanced Upgrade Qualifications
| If you have | Regular upgrade price is |
|---|---|
| FileMaker Server 122 | US$1,799.00 Upgrade |
| FileMaker Server 11 Advanced | US$1,799.00 Upgrade |
| FileMaker Server 10 Advanced | US$1,799.00 Upgrade |
| FileMaker Server 9 Advanced or earlier | Purchase full version for US$2,999.00 |
Volume pricing is available for 5+ licenses.
- Volume license customers can trade-up from FileMaker Pro 12 to FileMaker Pro 12 Advanced. Learn more.
- Volume license customers can convert from FileMaker Server 12 to FileMaker Server 12 Advanced. Learn more.
Education Pricing Eligibility
Am I eligible for education pricing?
FileMaker, Inc. offers qualified education institutions, organizations, and end users the opportunity to purchase education versions of FileMaker products for administrative or educational instruction purposes. Non-profit/Education versions of FileMaker products cannot be used for any commercial purpose. A commercial purpose is any revenue-generating activity beyond the usual and customary activities educational institutions engage in. Please note that education programs and prices are subject to change without notice. Education institutions and organizations must meet at least one of the following criteria to qualify:
- Accredited public or private universities, colleges, and community colleges that grant degrees requiring at least two years of full-time matriculation*
- Accredited public and private K-12 Institutions including Charter and Virtual Schools*
- Hospitals, libraries, research laboratories, and museums wholly-owned and operated by the schools above
- State Departments of Education, administrative offices, boards of education, and county offices of education
- Home schools approved by FileMaker at its sole discretion
Education institutions with technology purchasing services, such as statewide purchasing entities and Education Service Agencies (ESAs) may qualify for additional discounts as part of a Master Volume License Agreement.
* Either institutionally accredited by an accrediting agency nationally recognized by the U.S. Secretary of Education or, recognized by the Department of Education of the State in which it is located. Students are eligible for education pricing only if they attend an accredited school described above, and provided that the software is only used by the student.
Which institutions do not qualify as an education institution or organization?
The following institutions or organizations do not qualify:
- Non-accredited schools
- Federal, state, and local government organizations
- Military academies that do not offer an academic degree
- Students are eligible for education pricing only if they attend an accredited school described above, and provided that the software is only used by the student.
- Nonprofit lobbyist groups
- Use of the license for any commercial purpose
Non-Profit Pricing Eligibility
Non-Profit organizations with current proof of 501(c)3 non-profit status are eligible to purchase Non-Profit/Education versions of FileMaker products. Non-Profit organizations outside the U.S. will need to meet similar requirements for their respective country.
Learn more about Volume Licensing.
Support
All single license products and Volume Licensing orders include help with installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software.
For questions involving the use of a feature in a FileMaker, Inc. product, select a support package to fit your need. Volume license customers receive a 20% discount on Annual Priority Support when it is purchased on the same order as your licenses.
Downgrades
FileMaker gives all customers the right to purchase non-promotional licenses of FileMaker Pro 12 but install an earlier version of FileMaker.
Example #1:
You've purchased 15 FileMaker Pro 12 New (not upgrade) licenses and previously purchased 25 FileMaker Pro 10 licenses. You can install up to 40 licenses of FileMaker Pro - 15 licenses of FileMaker Pro 12 and 25 licenses of FileMaker Pro 10, OR 40 licenses of FileMaker Pro 10, OR any combination of FileMaker Pro 12 licenses (not to exceed 15) and FileMaker Pro 10 licenses.
Example #2:
You've purchased 15 FileMaker 12 Upgrade licenses and previously purchased 25 FileMaker Pro 10 licenses. You can install up to 25 copies of FileMaker Pro of which only 15 can be FileMaker Pro 12.
Licensed users of FileMaker Pro 12 may purchase a copy of the FileMaker 11 or 10 media disks.
Back to topWhere to Buy
Most FileMaker products may be purchased directly from the FileMaker Store, FileMaker Customer Support at 800-325-2747, the Mac App Store (Bento only) or from a preferred reseller.
Back to topVolume Licensing
Volume licensing is a great way to save money when you are purchasing 5 or more units. Learn more about Volume Licensing.
Volume License Customers: Your software qualifies for the Volume Upgrade discount. Please contact Licensing to upgrade: 800-725-2747.
Bento
| Product | Price in USD |
|---|---|
| Bento for Mac, Single User | $49 |
| for Mac, Bento Family Pack* | $99 |
| Bento for iPad | $9.99 |
| Bento for iPhone | $4.99 |
*The Family Pack Software License Agreement allows you to install and use one copy of the Bento Software on up to a maximum of five (5) Apple-labeled computers at a time as long as those computers are located in the same household and used by persons who occupy that same household. By “household” we mean a person or persons sharing the same housing unit such as a home, apartment, mobile home or condominium. This license does not extend to students who reside at a separate on-campus location or to business or commercial users.
Education and non-profit pricing is not available. Those interested in volume discounts for 5 or more users should call 1-800-725-2747.
New to licensing?
Learn about the FileMaker licensing program and how you can save money buying in quantity.