Customer stories


Empire Air Lines

Provider of feeder/carrier service for FedEx throughout the western states, along with a full range of aircraft repair services.

Artex Fine Art Services

Professional transportation, conservation, and storage firm dedicated to the safe transport and preservation of fine arts, serving museums and galleries across the United States

Publisher's Clearing House

Opportunity and values in your mailbox -- from Publishers Clearing House direct to you, by way of FileMaker Pro.

Tesco

FileMaker streamlines the creation of marketing materials in-store, saving millions for Tesco, Britain's biggest food retailer.

Willis of Texas

For clients of Willis of Texas, updating employee benefits plans is as easy as a trip to the web, thanks to a powerful FileMaker based solution.

United Airlines

Few things are more complex than a modern airliner -- except for the maintenance work needed to keep those planes in the air. At United Airlines, FileMaker Pro is part of an elaborate system for tracking many steps in this vital work.

USA Today

Tracking work in the complicated pre-press procedures for a major national newspaper once meant filling in tiresome paper forms. But at USA Today, a work tracking system built around FileMaker Pro means that every step in the prepress process is documented easily, effectively, and efficiently -- and FileMaker's user-friendliness reduces the learning curve for new users.

New England Medical Center

Images well-organized with just a few clicks -- FileMaker Pro 6 may soon be making a difference at New England Medical Center's Department of Emergency Medicine.

FIELDFLEX

FIELDFLEX creates and sets up displays in more than 10,000 chain stores across the country. To coordinate these jobs, some entailing over 2,000 individual store visits, FIELDFLEX relies on FileMaker Pro. FileMaker Pro's flexibility means the system can evolve as business grows. And FileMaker Pro's ease of use allows FIELDFLEX to update their system without a staff of programmers.

Volvo Action Services

Customer Service -- thorough, fast, and reliable. For Volvo Action Services, it's a formula built around the database power of FileMaker Pro.

Trek Bicycle

FileMaker Pro helps keep the wheels rolling on a vital catalogue production process at Trek Bicycle Corporation -- America's top manufacturer of bikes for serious riders.

Mambo

When Australian clothing label Mambo was acquired by manufacturer and importer Gazal Corporation, the company's IT department found that Mambo's FileMaker Pro-based design and ordering systems could integrate with the legacy system used by Gazal -- thanks to the ability of FileMaker Pro to connect with corporate data sources.

Lifetime Products

Lifetime Products, manufacturer of basketball systems, table tennis equipment and picnic tables, uses a FileMaker Pro-based solution to organize customer service inquiries, product requests, production, budgets, and more. FileMaker Pro's ease of use saves Lifetime Products time training new employees, and delivers greater efficiency throughout the company

Kroll Inc.

Security clients can count on -- and a database they can trust. That's Kroll Inc.'s combination for success

AccuWeather, Inc.

"Without FileMaker, we would just be imagining how we would do it all in real time. With FileMaker, it happens 24/7." -- Elliot Abrams, Senior Vice President/Chief Forecaster, AccuWeather Inc.

Dewar's

At Dewar's ‘World of Whisky' Visitor's Centre in Scotland, visitors create unique electronic postcards, then send the postcards to friends and families via email using a system powered by FileMaker Pro.

DuPont European Technical Centre

At the DuPont European Technical Center in Meyrin, Switzerland, over 200 scientists are busy at work conducting hundreds of experiments. And FileMaker Pro is busy at work ensuring that the scientists have the lab space and the equipment they need, when they need it.

Antenna Audio

Antenna Audio's interactive audio guides tell the stories behind the exhibits at leading museums like the Louvre in Paris, the Royal Academy in London -- even the Elvis shrine at Graceland. FileMaker Pro orgnizes the elements of these audio tours, storing exhibit information along with technical details for the production team.

Adobe Systems

Before any software product can be put on the market, it must be thoroughly tested to ensure that it's as bug-free as possible; Adobe(R) Illustrator(R) is no exception. When Chris Scott, QA Manager for Adobe Illustrator, needed a speedy and reliable system to track bugs during development, he created his own solution using FileMaker Pro.

Rhino Records

What do Ray Charles, Burt Bacharach and Merle Haggard have in common? Their recordings — and some 32,000 others — are stored in Rhino Records' FileMaker Pro-based Web search engine (www.rhinorecords.com). Rhino traded its aging SQL-based solution for the FileMaker Pro solution which delivers significantly faster performance.

Ben & Jerry's

The busy Marketing and Design Department at Ben & Jerry's keeps its cool, thanks to the organizing power of FileMaker Pro.

Hensel Phelps Construction Company

Seven years ago, Hensel Phelps Construction Company was just beginning to explore the brave new world of Database Technology. Now, the company's worldwide marketing effort draws its information management power from FileMaker Pro.

Rainbow Network Communications

Rainbow Networks is hard at work behind the scenes at cable channels such as American Movie Classics and Bravo, gathering programming materials -- from features to commercials -- and putting them in order for delivery via satellite to your local cable company. And FileMaker Pro is hard at work behind the scenes at Rainbow Network, organizing that programming material.

Standard & Poor's Financial Communications

Financial Communications, one of the many services offered by Standard & Poors, helps a broad range of financial service clients get their marketing and message out via a variety of means -- from newsletters to interactive Web solutions. A network of FileMaker Pro databases enables Financial Communications staff to check the status of clients, jobs and employee workloads.

Novell

Novell Corporation needed a high-performance project tracking tool which could be easily accessed over the Web. Thanks to FileMaker Pro, thousands of Novell employees worldwide can check the status of ongoing projects at a glance.

Roy F. Weston

Environmental consulting firm Roy F. Weston, Inc. helps keep the water flowing, clean and clear, for cities across America. To handle the flow of paperwork, Weston's Marketing Division depends on FileMaker Pro. Though Roy F. Weston is a Microsoft-oriented company, the Marketing Division chose easy-to-use FileMaker Pro over Access.

Holt, Rinehart and Winston

Textbook publisher Holt, Rinehart and Winston uses FileMaker Pro to run editorial, production, sales, and marketing functions at their five locations across the United States. Holt, Rinehart and Winston's solution of 180 related databases takes advantage of FileMaker Pro's ODBC support to connect with other corporate data sources.

Monster Cable

At Monster Cable, the world's leading manufacturer of audio, video and stereo speaker cabling products, FileMaker Pro is the backbone for critical sales and marketing applications. FileMaker Pro's ease of use and diverse capabilities enable Monster Cable staff to track photographic images, create and route new product work orders, develop and publish client presentations - even remind a sale representative an opportunity is ripe for closing.

JWG

Behind recruitment ad agency JWG's success is a comprehensive sales order processing system powered completely by FileMaker Pro. With the click of a button, this system allows JWG's account executives to match job openings with appropriate newspapers, pinpoint ad rates, determine the exact content and graphics of their ads, and place ads with newspapers worldwide.

TV Guide

TV Guide's Affiliate Marketing Department needed a solution that could manage art specs, deadlines, printer estimates, vendor information and purchase orders, as well as all the other information needed to serve cable operator clients. By building a FileMaker Pro solution in-house, Affiliate Marketing Manager Cara Hathaway estimates she's saved TV Guide close to $20,000 in developer fees.

MonarchComputer.com

MonarchComputer.com, wholesale distributor of computer-related products, had outgrown its paper-and-pencil RMA system. When shopping for a new system, they considered Lotus and Microsoft Office -- but they chose FileMaker Pro for its ease of use, flexibility, and its ability to automate sorting tasks. Monarch has been so happy with the RMA system that they now use FileMaker Pro in the Customer Service Department as well.

Prada

To create www.prada-press.com, the official source of press information on the America's Cup, Prada turned to FileMaker Pro. Thanks to their powerful and easy-to-use FileMaker Pro-based Web site, Prada can "successfully manage thousands of media queries coming from all over the world."

American Fast Freight

From Juneau to Ketchikan, from Hilo to Honolulu -- American Fast Freight delivers. And FileMaker Pro, with its ease-of-use and cross-platform compatibility, is essential to American Fast Freight's success, tracking quotes, tracking shipments -- even storing essential customer record information.

Automotive Products USA

Automotive Products USA, a worldwide leader in developing hydraulic clutch systems, needed a system that would distribute documentation on production runs to employees on the factory floor, yet still give office workers access to real-time information. Finding Microsoft Access too difficult to use, Automotive Products chose FileMaker Pro.

Charming Shoppes

AdTrax, a FileMaker Pro-based solution, helps The Fashion Bug deliver fresh and fashionable marketing campaigns. From the initial photo shoots to the layouts, from the color separations to pulling the proofs, AdTrax tracks every job so that the Marketing Department knows where all the materials are for every given campaign.

Dunn & Bradsheet

Businesses looking to widen their customer base turn to D&B for essential information on new sales prospects. And now, thanks to a Web site powered by FileMaker Pro, clients can access that information over the Internet.

E! Entertainment

At E! Entertainment, FileMaker Pro is a star performer, streamlining the production process of shows like Talk Soup and the Golden Globe Awards. Every element of each show -- from interviews to film clips -- is placed into a FileMaker Pro record, along with critical production information such as exact running time. FileMaker Pro also keeps tabs on the production equipment in use at E! Entertainment.

Hensel Phelps

Construction leader Hensel Phelps turned to the Moyer Group for a relational workgroup solution built on FileMaker Pro that controls information about projects, subcontractors, and project costs.

Pratt & Whitney

Asian Distribution Center for a leading manufacturer of jet aircraft engines

Industrial Light & Magic

World-renowned motion picture and commercial visual effects production house

The Sherwin-Williams Company

Largest manufacturer, distributor and retailer of paints, stains and coatings in North America.

Schawk, Inc.

Global provider of graphic design, prepress, and digital imaging services for leading global consumer products and pharmaceutical companies

Showtime Networks

Ad agency Red Group uses FileMaker Pro to manage all of Showtime Network's advertisements for print, TV and radio. At Red Group, FileMaker Pro records every advertisement developed for Showtime, and manages every element of every ad campaign. Thanks to FileMaker Pro's ease of use, it took Red Group less than a month to train staff and get their solutions up and running on both Mac OS and Windows computers.