Customer stories


National Disaster Communications Response Team

Rescue Ready

Emergency communications specialists must be prepared for every eventuality. Based in Seattle, the National Disaster Communications Response Team helps non-profit organizations in Washington state stay connected when they need communications most. And behind the scenes, the NDCRT stays organized with FileMaker Pro, the award-winning database software application from FileMaker, Inc.

"The NDCRT provides electronic communication resources during a disaster event," explains Executive Director Bob Nelson. "In addition, we provide electronic communications for other community events as a way to maintain training and test equipment. All members are volunteers with experience in radio, telephone, and IT communication." The team is equipped with the latest in communications technology, with a headquarters and three vehicles fitted out with mobile gear.

Maintaining all this equipment requires a comprehensive database system. "Initially we had used a Linux solution, MySQL, as a method for providing a database hosting solution," Bob explains. "However, this was frequently problematic as the solution required extensive training and provided a less than elegant interface." The system also required a great deal of administrative attention from NDCRT staff, drawing them away from more essential duties. But all that changed when Bob agreed to try out the new FileMaker Pro 6.

"I decided to push the product to the limit," Bob says, "and see what it would really do." For starters, Bob took advantage of the Batch Import feature to load a catalog of more than 10,000 images into a FileMaker database. "While I realize that the size of an FMP database should remain under 2 gigabytes," he notes, "this database currently holds 2.4 gigabytes of data and is performing flawlessly." From there, Bob imported a highly-detailed HyperCard database of specifications of over 200,000 electronic components into newly-created FileMaker database, and completed the entire task, from scratch, in less than four hours. "I just couldn't believe the agility of the software," he enthuses.

Most impressive for Bob are FileMaker Pro 6's XML capabilities. "XML isn't for everyone," he admits, "and I wasn't sure it was for me either. But a little guidance from the folks at FileMaker and I've seen the light at the end of the tunnel. Currently I'm developing a database-driven chatroom, which will allow us to maintain a record of discussions, responses, and more discussions." Bob anticipates that this chatroom system will be of great value not just in keeping team members up to speed but also in providing hard documentation of in-the-field activities.

The XML capabilities of FileMaker Pro 6 also streamline administrative functions. "Our ability to manage our volunteer database of approximately 1300 records has now become a breeze since I can share it with a number of users on a number of platforms locally and remotely," he explains. "More important, I found that I can keep a database of stories and quickly publish them to our website, speeding development and publishing. Previously, HTML was hand-coded before moving to a PHP solution. I can now replace that option with a simple solution!"

Bob's test drive of FileMaker Pro 6 will have long-term repercussions. "FileMaker Pro 6 is an awesome product, a simple and elegant solution, " he says. "Our ability to manage our volunteer database of approximately 1,300 records is a breeze, thanks to FileMaker Pro 6 XML export, since I can share it with many users on a number of platforms locally and remotely. And, with XML export, I can keep a database of stories and quickly publish them to our website, speeding development and publishing. Based on my own experience I've decided to dismantle our existing MySQL server and install FMP Server so that we can deploy FileMaker Pro 6 clients in the field. It's more than I could hope for in many other solutions I've tested."



Contact information

Contact Info for Customer:

Bob Nelson
Executive Director
National Disaster Communications Response Team
bobnelson@mac.com


Filemaker Contact:

Kevin Mallon
Public Relations Manager
FileMaker Inc.
408-987-7227
kevin_mallon@filemaker.com
http://www.filemaker.com


Overview
  • Keeping disaster communications personnel and equipment in fighting trim, FileMaker Pro 6 plays a vital behind-the-scenes role for the National Disaster Communications Response Team.
Industry
  • Government
  • Non-Profit