Customer Benefits
Before Jeff — before FileMaker Pro — this process was done by entirely manual methods, involving a great deal of paper–shuffling and data entry work. Reports then had to be generated for the client from this mass of data. Now, however, the process is much quicker and much more efficient, thanks to FileMaker Pro's data–management power. "All the components of the report go into relational FileMaker Pro databases that detail what we were looking for, what we found, and what we recommend," Jeff details. "From these databases we're able to easily generate a comprehensive report for the client. The amount of time it took to generate these reports manually varied from client to client — but I can tell you there's been a dramatic improvements since the implementation of FileMaker Pro, both in terms of the work process and the look and feel of the reports themselves."
Now, Kroll maintains about thirty FileMaker Pro databases, with up to four workgroups accessing them at any given time. And Jeff is always looking for new ideas, new techniques for putting FileMaker Pro's power to work. "I'm always looking for new ways to use FileMaker Pro," he declares, "and when I think of a new idea, I implement it!"
