Solutions

Well Secured

Kroll Inc.

Now more than ever, security is serious business — whether it's the protection of a company's employees, its physical assets or its intellectual property. And Kroll Inc. makes serious security its business — helping clients understand and implement their security needs — with the help of FileMaker Pro, the award–winning database software application from FileMaker Inc.

Overview

  • Security clients can count on — and a database they can trust. That's Kroll Inc.'s combination for success

Industry

  • Information Technology
  • Medium-Large Business

I'm always looking for new ways to use FileMaker Pro and when I think of a new idea, I implement it!

— Jeff Schlanger, COO—Security Services Group, Kroll Inc.

Business Challenge

Kroll Inc. is an independent risk consulting company, specializing in safeguarding the physical and intellectual assets of client companies. The firm assesses a client's risks, its state of current security, and then recommends specific strategic, practical and integrated security solutions. With a thirty–year history of reliable service, and operating from offices in 60 cities around the world, the firm provides services and solutions to a broad range of companies, organizations, and entities — from college campuses to the Los Angeles Police Department.

Successful Solution

FileMaker Pro arrived at Kroll in 1998 — along with Jeff Schlanger. Jeff is the COO of Kroll's Security Services Group, and when he joined the company, he could see a place for the database software he'd been using for his own purposes since 1987. With the help of FSA Developer Blue Engine Solutions Team, FileMaker Pro was implemented throughout the company for a variety of data–management functions.

One of the most valuable FileMaker Pro applications stands at the center of one of the most essential components of Kroll's work: the Physical Security Service assessment — the first step in the firm's examination of a client's security profile. "We take stock of their physical issues and security and crisis management policies, and then develop a gap analysis which outlines the situation as it currently exists — and what it should be," Jeff explains. "Everything from photos of facilities to specifics of findings are considered in preparing this analysis."

The amount of time it took to generate these reports manually varied from client to client — but I can tell you there's been a dramatic improvements since the implementation of FileMaker Pro, both in terms of the work process and the look and feel of the reports themselves.

— Jeff Schlanger, COO—Security Services Group, Kroll Inc.

Customer Benefits

Before Jeff — before FileMaker Pro — this process was done by entirely manual methods, involving a great deal of paper–shuffling and data entry work. Reports then had to be generated for the client from this mass of data. Now, however, the process is much quicker and much more efficient, thanks to FileMaker Pro's data–management power. "All the components of the report go into relational FileMaker Pro databases that detail what we were looking for, what we found, and what we recommend," Jeff details. "From these databases we're able to easily generate a comprehensive report for the client. The amount of time it took to generate these reports manually varied from client to client — but I can tell you there's been a dramatic improvements since the implementation of FileMaker Pro, both in terms of the work process and the look and feel of the reports themselves."

Now, Kroll maintains about thirty FileMaker Pro databases, with up to four workgroups accessing them at any given time. And Jeff is always looking for new ideas, new techniques for putting FileMaker Pro's power to work. "I'm always looking for new ways to use FileMaker Pro," he declares, "and when I think of a new idea, I implement it!"

For FileMaker:

Kevin Mallon
Public Relations Manager
FileMaker Inc.
408-987-7227
kevin_mallon@filemaker.com
http://www.filemaker.com

For Kroll Inc.:

Jeff Schlanger
COO — Security Services Group
Kroll Inc.
212-833-3328
JSchlang@KrollWorldwide.com
http://www.krollworldwide.com

For Blue Engine Solutions Team:

Jeff Cohen
Senior Database Architect
Blue Engine Solutions Team
917-270-5218
jeff@BlueEngine.net
http://www.BlueEngine.net