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Ethan Allen Inn

FileMaker Pro Perfectly Accommodates Ethan Allen Inn

Ethan Allen Inn, located in a classic New England setting in Danbury, Connecticut, practices the motto, 'Don't leave home when you travel.' With 125 employees on staff, 195 rooms decorated with Ethan Allen American Traditional interiors, a public restaurant, and numerous recreational and business facilities, this hotel/conference center delivers a comfortable, homey experience for travelers.

To ensure that every inn guest receives this experience, everyone - hotel staff, service staff, catering, event staff, client contacts, and management - has to be on the same electronic page. After struggling for months with an expensive, ineffective system written using Access and SQL, the Inn's manager, William Doyon, started to check into other possibilities. William explains, 'I needed to update my sales and catering office from a manual system to an automated system.' To accommodate this need, William turned to FileMaker Pro, the award-winning database solution from FileMaker Inc.

After only four months of thought and effort, William was able to put in place a workgroup solution on a mixed Windows NT server, running PCs and a Power Mac on a single network. Currently servicing six users, the FileMaker Pro databases house 20 files, approximately 1,100 records, over 1,400 client contacts, and several thousand event and activity attachments. In addition, the solution maintains information on gratuity distribution and personnel, including vacation, holiday, 401K, and insurance status and eligibility.

In William's way of thinking the FileMaker Pro solution provides numerous advantages, but its most noticeable is 'saved time and saved labor.' His staff is delighted with the ease-of-use and he loves the flexibility and features. For workgroups, the FileMaker Pro solution unlocks the door to practical, cost effective business management. William would be pleased to make a demo of his sales and catering solution available to anyone interested.

Contact information

Contact Info for Customer:

William Doyon
Manager
Ethan Allen Inn
203-744-1776
Ethan@ntplx.net

Filemaker Contact:

Kevin Mallon
Public Relations Manager
FileMaker Inc.
408-987-7227
kevin_mallon@filemaker.com
http://www.filemaker.com

• * Ethan Allen Inn's motto is, "Don't leave home when you travel," reflecting its goal to create a comfortable, homey experience for travelers. A FileMaker Pro-based sales and catering solution helps Ethan Allen staff to fulfill that goal.

• Small Business
• Travel/Hospitality