Business Challenge
Steven Swarter is a Financial Analyst with Weston's Marketing Division, and it's his job to know that Time is Money. So you can imagine how frustrated he had become with the system formerly used for recording billable time for the department that puts together Weston's informational and promotional publications. It was a system built around three–part carbon forms — which had to be manually entered into a series of databases for processing. The process was taking 16 to 20 man–hours per week — and consuming an average of 20 thousand billing tickets a year — while producing a system that was clumsy and inefficient to use. The data was there — but forget about trying to produce an easy–to–handle summary.



