Customer stories


American Fast Freight

American Fast Freight Uses FileMaker to Speed Up Delivery

Keep On Truckin'!

By road, by rail, by air, land or sea -- getting freight to its destination is demanding. Goods need to arrive on time -- every time. No excuses -- just do it!

It's a challenge even under the best of conditions. But when the destination's off the beaten track, the job becomes even more imposing -- unless you have tools you can count on. Like FileMaker Pro -- the award-winning database software application from FileMaker Inc.!

American Fast Freight is a $60-million-a-year company that's got shipping down to a science. For nearly two decades, this Washington State-based firm has been serving customers all across the vast expanse of America's Last Frontier -- the state of Alaska, and also handles shipments to sunny Hawaii. Using every available form of transportation - trucks, trains, planes, even steamships and ocean barges -- American Fast Freight gets the cargo to its destination. But the most vital tool for American Fast
Freight isn't an impressive cross-country tractor-trailer, or a sleek ocean-going vessel.

It's a FileMaker Pro database.

The application is called 'QuoteTrack' -- because it tracks quotes! And it greatly simplifies what used to be one of the company's most onerous chores - preparing a quote. 'When a report comes in from a sales representative via the web, we use QuoteTrack to move from that initial lead all the way through the preparation of a quote,' explains MIS Director Jeff LePage. 'When we were routing paper through the system this used to be a rather convoluted process and things could disappear on
people's desks. But FileMaker streamlines the whole procedure. Using the QuoteTrack application lets us complete the quote procedure in about a third as much time -- and there's no paper to get lost!'

American Fast Freight uses both Macintosh and NT operating systems at its various shipping-and-receiving points, so FileMaker's flexibility is vital. 'Multi-platform support is very important to us,' notes Jeff. 'We need an application that works equally well on both operating systems.' Likewise, FileMaker's well-known ease of use fits naturally into the
fast-moving Fast Freight scene. 'I like how easy it is to develop with FileMaker,' continues Jeff. 'You can get something ad-hoc up and running really fast, and it can be a quality tool with a minimum of labor involved.'

From Juneau to Ketchikan, from Hilo to Honolulu --- American Fast Freight delivers. And FileMaker's essential throughout the company -- not just for tracking quotes, but for tracking shipments -- even storing essential customer record information. Wherever you look at American Fast Freight, FileMaker's there - truckin' along with the firm.



Contact information

Contact Info for Customer:

Jeff LePage
MIS Director
American Fast Freight
425-251-5966
lepagej@americanfast.com


Filemaker Contact:

Kevin Mallon
Public Relations Manager
FileMaker Inc.
408-987-7227
kevin_mallon@filemaker.com
http://www.filemaker.com


Overview
  • From Juneau to Ketchikan, from Hilo to Honolulu -- American Fast Freight delivers. And FileMaker Pro, with its ease-of-use and cross-platform compatibility, is essential to American Fast Freight's success, tracking quotes, tracking shipments -- even storing essential customer record information.
Industry
  • Automotive/Transportation
  • Medium-Large Business