Providing customers with high–quality devices at reasonable cost while maintaining a high output requires a manufacturer to carefully document every step of the manufacturing process. And if that process involves multiple, complex steps, any data management system built to handle the job needs to be flexible, powerful, and easily updated. When True North Precision Plastics made the decision to move its job–tracking system away from paper forms and into the digital domain, a number of potential solutions were considered. "We evaluated Microsoft Access, Omnis, as well as starting from scratch," says IT Manager Andrew Struthers. "Working on a hybrid Mac–PC network, we needed our system to work in both operating environments — and since we were working on tight deadlines with demanding requirements, FileMaker Pro was the clear winner."