Headquartered in Burnsville, Minnesota, Waymar Industries produces durable seating and fixtures designed especially for high–demand, high–traffic use in restaurants. If you've ever eaten in one of the thousands of Subway franchises around the world — and you probably have — you've enjoyed the comfort of Waymar seating.
Manufacturing these fixtures keeps about 100 people busy, to the tune of $14 million in annual sales. And as the company has grown, the task of tracking orders has grown more complex. Waymar had tried using a computerized order–tracking system, based on accounting software, to little success. 'It was difficult and time consuming to find information and create needed reports,' recalls industrial designer Vince Dolan. 'It was too difficult to customize and was intimidating to new users.' By the middle of 2000, the company was ready to make a change. When affordability, functionality and ease of use were all weighed — FileMaker Pro emerged as the logical choice.