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Yale-New Haven Hospital
Matching Patients with Doctors Online
At Yale University School of Medicine in New Haven, Connecticut,
the abbreviation WD+D stands for Web Design + Development, the team
responsible for a wide range of University internet services.
Specialists in this department put the web to work, both inside and
outside the Yale campus -- and one of their outstanding projects is
the Physician Referral Online Service, offered at
http://www.ynhh.org/findphys.html. 'Our database was designed to
provide online physician referral service, matching patients with
doctors best able to meet their needs,' explains WD+D Director of
Operations Phillip Simon.
The system is actually a collection of 10 related databases,
containing thousands of records, and it's extremely simple to use.
Patients simply navigate to the opening referral page, and enter
their zip code. They are then prompted to specify the parameters
for the doctor they wish to consult: primary care or specialist,
general practitioner or pediatrician. Then, the user is asked to
further refine the specifications, choosing a location within the
hospital's market, specifying the type of insurance involved,
choosing the preferred gender and language, and if a specialist is
desired, the specific field needed. The specifications are fed into
the system -- and in seconds, a randomly-sorted list of doctor's
names appears on the user's screen. Clicking a name brings up a
profile of the doctor -- detailing his or her career history,
office hours, insurance participation and telephone number. Using
this information the user is able to make an easy choice. And all
the doctors, wherever they are based in Connecticut, have full
admission privileges at Yale-New Haven Hospital.
Behind the scenes, FileMaker Pro makes it happen, working in tandem
with Blue World's Lasso Web Data Engine. FileMaker has been used by
Phillip since the late 1980s, and has readily met the challenge of
the system. 'FileMaker Pro met the need for fast, easy initial
development and maintenance,' comments Phillip adding that he chose
to use the FileMaker-Lasso combination not only because he was
already very familiar with FileMaker, but also because Blue World's
Lasso Web Data Engine was easy to implement.
The system not only helps patients, it also helps the hospital.
Every search generates demographic data which is stored and is
available for analysis, giving hospital administrators a valuable
guide to what sort of care is most in demand in certain areas.
Additionally, Phillip says, "an important feature of the
application is that the hospital staff are able to use FileMaker
Pro's graphical user interface to view complex data and create
sophisticated reports, while the world interacts with the database
through the Web.”
When you need a doctor, you don't need headaches. FileMaker Pro
helps Yale-New Haven Hospital to make the search a painless process
all around.
Contact information
Contact Info for Customer:Phillip Simon
WD+D Director of Operations
Yale University School of Medicine
phillip.simon@yale.edu
http://its.med.yale.edu/wdd
Filemaker Contact:
Kevin Mallon
Public Relations Manager
FileMaker Inc.
408-987-7227
kevin_mallon@filemaker.com
http://www.filemaker.com
- Finding a medical professional who's right for you needn't be a case of trial and error, not when you start your search with the Yale-New Haven Hospital Physician Referral Online Service. It's a one-stop resource, built with FileMaker.
- Healthcare/Medical Services
- Non-Profit