Courtney Heard, Founder/Director of Abalone Designs, said the company had several challenges in its early days. "I began using FileMaker Pro when I started Abalone Designs Inc. I needed a way to keep track of my clients, time spent on their websites, and billing. FileMaker Pro offered a completely customizable solution to all of these.
"I felt as though our company had some unique requirements. I found that we could start from a template with FileMaker and adjust absolutely anything to our needs. It was the only option available to us that could offer everything we needed and would easily adjust as our business grew."
But there were hurdles as Courtney explains. "The original prototype of our database for linking was designed in Microsoft Excel and we outsourced a version of it to someone to adapt into Microsoft Access. But neither of these was stable or reliable and we quite often lost data and database edits.
"I piped up suggesting FileMaker Pro, as I had been using it for my invoicing. After the two other options failed, we adapted the database to FileMaker and everyone has since been pleased with how it has turned out. It is stable, reliable and the sharing over a network of Macs is invaluable. Not to mention web publishing so that our clients can see the progress being made on their website themselves."