Cengage Learning's mission statement stresses the values of integrity, respect, commitment, collaboration and accountability. The company's vision is to lead the transition from print to value–added digital and custom solutions by developing a deep understanding of its customers' needs, thus benefiting everyone.
For Trevor Gildersleeve, the senior FileMaker developer at Gale, part of Cengage Learning, that means staying well ahead of the technology curve. "The evolution of business policies, industry standards, departmental processes, company acquisitions and divestitures, and legal regulations," says Trevor, "all of these mean constant change to the application that the department uses and not just from a data perspective, but also from the perspective of functionality."
When Trevor first went to work at Cengage Learning in 2001, a FileMaker Pro database was used to track "rights and permissions data" — the licenses, or grants of usage, of third–party assets (images, essays, text works) that are incorporated into Cengage Learning products. His challenge? To ensure it kept evolving.