Productivity gains from extending a proven FileMaker solution to the iPadBased in Sydney, Australia, Acorn Rentals specialises in providing free rental cars to people involved in accidents when they are not at fault - so the accident victim avoids out-of-pocket expenses and hassles.
Acorn provides its rental services Australia-wide and has been in operation for 20 years. Acorn uses FileMaker Pro in the headquarters' office to run its day-to-day operations. This includes storing customer information, insurance and delivery details, and even time-stamped file notes and diary entries of all actions taken. The company also schedules car deliveries and pick-ups through FileMaker Pro.
With the advent of smart mobile devices like the iPad and iPhone, it became apparent that the company could benefit from a mobile component to its FileMaker Pro solution. Acorn currently provides vehicles from more than 250 locations nationwide. Traditionally, delivery agents on the road used printed forms to complete the necessary contractual and insurance documentation. Then, they returned to the depot to manually input the information into the company's FileMaker Pro database.