Secure, low-cost mobile solution
When the OMSC was first launched, consultations were completed on paper forms, and the information was entered manually into a central database. This process required a lot of extra time and made it difficult for staff to keep up with the number of patients being processed. In addition, manual data entry introduced greater risk of error.
The iPad offered a major opportunity to transform the consultation process. Although the FileMaker Platform was not already deployed in OMSC, the power, flexibility, and simplicity for creating custom iOS solutions made it an easy choice.
To implement the OMSC solution the organization turned to Ottawa FileMaker developer, BaseMetrics. In just two months, BaseMetrics delivered a secure, low-cost mobile solution that enables multiple OMSC partners to access patient records regardless of their location. To make it easy for mobile workers to access the information, the FileMaker solution is hosted at Direct Impact, a Montreal-based firm. Now nurses and administrative staff can access the information they need on iPads simply by running the free FileMaker Go client app.
“Our experience working with BaseMetrics was excellent,” says Kerri-Anne Mullen, manager of the OMSC. “Their processes for developing the application were thorough and thoughtful. They spent time understanding our program and protocols from the nurse specialists and encouraged plenty of feedback. We were pleased with how quickly they could deliver a solution that met our needs and one that didn’t require a lot of technical support from our IT staff.”
Security was another major consideration. “We are always concerned about security and privacy issues when dealing with personal health information,” notes Reid. “The solution meets all our security and privacy standards, particularly since information is stored on the secure server, not on the iPads.”