Victims of domestic violence often feel helpless and unsure about where to turn. In Pennsylvania, they have a strong advocate and a place to go for assistance. The Pennsylvania Coalition Against Domestic Violence (PCADV) was the first state Domestic Violence Coalition.
PCADV ensures the availability of effective and appropriate services to victims through training, program development and monitoring of programs for compliance with federal and state requirements – all powered by the FileMaker Platform.
Since 1976, PCADV's statewide network has grown from 9 to 60 community-based domestic violence programs that offer a lifeline to safety in every county without regard to age, sex, race, religion, physical ability, sexual orientation/identity or economic status.
These programs serve nearly 100,000 victims of domestic violence each year – more than 2.5 million since 1976 – through intervention services that are provided free of charge and include 24-hour hotlines, crisis centers, individual and group counseling/support, shelter, assistance in filing petitions, court accompaniment, children's programs and referrals to other community resources.
Running all the programs and services efficiently requires technology. Apple Systems Administrator Jarad Hall manages the organization’s workstations, and along with the Director of Information Technology, Brian Ronan, he designs, develops and manages custom FileMaker solutions. PCADV uses the FileMaker Platform on a daily basis for administration such as time-tracking, time-off requests, help desk and IT inventory management.
FileMaker also gathers data submitted through FileMaker WebDirect by domestic violence shelters and programs and police departments statewide. The data is analyzed using the built-in reporting features in the FileMaker Platform.