Support

Contact FileMaker Support

Support Need Support Options Contact Options Price

Purchase
Find the right product for you. Questions Before You Buy Website Free
Ask a question about products or pricing Standard Support T: +1 800-325-2747
E: Ask a question
Mon-Fri 7:00 a.m. to 5:00 p.m. (holidays excluded)		 Toll free
(U.S. & Canada)
Discounts on 5 or more licenses of FileMaker software Volume Licensing Sales T: +1 800-725-2747 Toll free
(U.S. & Canada)

Getting Started
Registration and activation of FileMaker software Standard Support T: +1 800-325-2747
E: Ask a question
Mon-Fri 7:00 a.m. to 5:00 p.m. (holidays excluded)		 Toll free
(U.S. & Canada)
General non-technical questions Standard Support T: +1 800-325-2747
E: Ask a question
Mon-Fri 7:00 a.m. to 5:00 p.m. (holidays excluded)		 Toll free
(U.S. & Canada)

Technical Support
Technical information on FileMaker and Bento Knowledge Base Website Free
In-depth product information Product Documentation Website Free
Help and advice on using FileMaker and Bento FileMaker Forum
Bento Forum 		Website Free
Product issue reporting FileMaker Forum
Bento Forum 		Website Free
Installation and configuration Standard Support T: +1 800-325-2747
E: Ask a question
Mon-Fri 7:00 a.m. to 5:00 p.m. (holidays excluded)		 Free
Technical troubleshooting Priority Support T: +1 800-325-2747 $45
Unlimited technical support calls Priority Support
Annual Contract		 T: +1 800-325-2747 $899
$719 with Volume Licensing Agreement

Worldwide Support Sites
Support outside of North America Worldwide Support Websites Website Varies

Training & Consulting
FileMaker Training Videos FileMaker Training Videos Online Free
FileMaker self-paced training FileMaker Training Series Online $99
FileMaker training classes FileMaker Professional Trainers Website Trainer Quotation
Expert assistance in developing solutions FileMaker Consultants Website Custom Quotation

Developer Community
Ongoing access to technical info, software and other developers FileMaker Technical Network Website Free
Networking with other developers in your area User Groups & Forums Online Varies
Sessions and workshops on FileMaker solution development – for all levels FileMaker Developer Conference Website Choice of packages available