FileMaker Priority Technical Support

For questions involving the use of a feature in a FileMaker, Inc. product, we provide priority support. View the chart below to see which option best fits your need.

Find out which products are eligible for priority phone support.

Before calling, you may want to view the Help Menu in your product, visit the FileMaker or Bento Forum, or search the FileMaker Knowledge Base.

Support	Price	Contact	Availability
Additional support incident	$45/one call	1-800-325-2747 or 408-727-8227* (from Latin America)	Monday-Friday 7:00 am - 5:00 pm Pacific Time (holidays excluded)
Annual contract** Unlimited technical support calls for 12 months.	$899/primary $699/additional $719/primary VLA $599/add'l VLA	1-800-325-2747 or 408-727-8227* (from Latin America) Download order form	Monday-Friday 7:00 am - 5:00 pm Pacific Time (holidays excluded)

^* Support is provided in English only

^** Note: When purchasing Priority Support, the initial or primary contract is $899. You may add additional members to your contract at $699 per member. If you are purchasing or renewing Priority Support with a Volume Licensing Agreement, your primary contract is $719 and additional members may be added at $559 per member.