Supported Products
Eligible Products
The following FileMaker products are eligible for either standard support or priority technical support.
- FileMaker Pro 12
- FileMaker Pro 12 Advanced
- FileMaker Server 12
- FileMaker Server 12 Advanced
- FileMaker Go 12
- FileMaker Pro 11
- FileMaker Pro 11 Advanced
- FileMaker Server 11
- FileMaker Server 11 Advanced
- FileMaker Go 11, 1.x*
*As of 30th September 2013, FileMaker Go 11 for iPad and FileMaker Go 11 for iPhone will no longer be available to purchase on the iTunes App Store. Get more info.
- FileMaker Pro 10
- FileMaker Pro 10 Advanced
- FileMaker Server 10
- FileMaker Server 10 Advanced
- Bento 4
- Bento 3
- Bento 2
- Bento for iPhone and iPod touch
- Bento for iPad
Ineligible Products
This is a partial list of products not supported by FileMaker, Inc. It is not meant to be an exhaustive list of non-supported products.
Information on non-supported products may be found in the FileMaker Knowledge Base or FileMaker Forums.
- FileMaker Pro 9 and earlier
- FileMaker Pro 9 Advanced and earlier
- FileMaker Server 9 and earlier
- FileMaker Server 9 Advanced and earlier
- Bento 1
- FileMaker Mobile - all versions
- Promotional kits
- Do-It-Yourself (DIY) guides
- 3rd party products and plug-ins