Support

Supported Products

Eligible Products

The following FileMaker products are eligible for either standard phone support or priority phone support.

  • FileMaker Pro 11
  • FileMaker Pro 11 Advanced
  • FileMaker Server 11
  • FileMaker Server 11 Advanced

  • FileMaker Go

  • FileMaker Pro 10
  • FileMaker Pro 10 Advanced
  • FileMaker Server 10
  • FileMaker Server 10 Advanced
  •  
  • Bento 4
  • Bento 3
  • Bento 2
  • Bento for iPhone and iPod touch
  • Bento for iPad

Ineligible Products

Below is a partial list of products not supported by FileMaker. This list is representative and is not meant to be an exhaustive list of all products not supported by FileMaker.

Some information on non-supported products may be found in the FileMaker Knowledge Base.

  • Bento 1
  • FileMaker 8.5 and earlier
  • FileMaker Mobile, all versions
  • Promotional Kits & Packs
  • Do-It-Yourself (DIY) Guides
  • 3rd Party Plug-Ins
  • FileMaker Applications:
    • Work Requests
    • Tasks
    • Recruiter
    • Meetings
    • Donations