The FileMaker solution:Wagamama approached IT Architecture, a London based architectural design practice that takes a technology led approach to managing its projects, to handle the IT behind the chain's new fit outs.
IT Architecture developed Property tracker, a bespoke platform built on FileMaker, from its years of experience as an architect in the field of managing fit out projects. Property tracker was designed to support restaurant fit outs and their associated processes through an easy to use automated project management database.
"Everyone at IT Architecture is technology savvy, and we quickly realised that, given the right software, we could automate much of the more problematic admin. FileMaker proved flexible enough for us to create a system bespoke to restaurant fit outs." Ian Thompson, Owner, IT Architecture.
IT Architecture instituted the FileMaker solution at the outset of its work with Wagamama, after tailoring it to meet the restaurant chain's needs. The system quickly became Wagamama's prime depository of data and records from a site, recording dates, capital expenditure orders and deliveries. Areas where it is vital that information is organised and quickly accessible such as landlords' contact details, statutory regulation approvals, planning applications and finance information are given specified areas in the system, making them easily visible. Wagamama's ability to access Property Tracker through FileMaker Go on iPads, plus the ability to easily create reports, print them out or email them to team members, all through the single FileMaker based solution made handling information easier than ever.
Wagamama's restaurant fit out projects don't only produce text based information, but a range of objects from certificates, to blueprints, to photos of fittings, all of which can be stored within Property Tracker to make it a single record of everything related to a site.
These features would fulfil Wagamama's most basic needs but Property Tracker also acts as a project management system for site fit outs by tracking costs and expected project milestones. This means the system will send out automated reminder emails at key times, ensuring projects are realised within agreed timescales. At the same time project managers can easily download spending reports from the FileMaker-based solution to ensure projects don't go over budget.