| What Support do you need? | Support options | Contact options | Cost |
|---|---|---|---|
| Purchase | |||
| Find the right product for you | Questions Before You Buy | Website | Free |
| Ask a question about products or pricing | Standard Support | T: E: Ask a question Business Hours |
Applicable phone charges |
| Discounts on 5 or more licenses of FileMaker software | Standard Support | T: phone number | Applicable phone charges |
| Getting Started | |||
| Registration and activation of FileMaker software | Standard Support | T: phone number | Applicable phone charges |
| General non-technical questions | Standard Support | T: phone number | Applicable phone charges |
| Technical Support | |||
| Technical information on FileMaker and Bento | Knowledge Base (U.S.) | Website | Free |
| In-depth product information | Product Documentation (U.S.) | Online | Free |
| Help and advice on using FileMaker and Bento | FileMaker Forum Bento Forum |
Website | Free |
| Product issue reporting | FileMaker Forum Bento Forum |
Website | Free |
| Installation and configuration, sync and basic troubleshooting | Standard Support | T: | Applicable phone charges |
| Training & Consulting | |||
| FileMaker Training Videos | FileMaker Technical Network | Website | Free |
| FileMaker self-paced training | User Groups & Forums | Online | US$99 |
| Expert assistance in developing solutions | for all levels FileMaker Developer Conference |
Website | Custom Quotation |
| Developer Community | |||
| Ongoing access to technical info, software and other developers | FileMaker Technical Network | Website | US$99 |
| Expert assistance in developing solutions | User Groups & Forums | Online | Varies |
| Sessions and workshops on FileMaker solution development – for all levels | FileMaker Developer Conference | Website | Choice of packages available |
Recent software updates
| FileMaker Server 9.0v3 and Server 9.0v3 Advanced. | Download (49 MB) |
| 2nd updaterDetails[+/-] | Download (123 MB) Read me |
| FileMaker Pro 9.0v3Details[+/-] | Download (23 MB) |
| Mac updater!Details[+/-] | Download (15 MB) |
| Mac 2 updaterDetails[+/-] | Download (12 MB) Read me |
| FileMaker Server 9.0v3 and Server 9.0v3 Advanced. | Download (49 MB) |
| 2nd updaterDetails[+/-] | Download (123 MB) Read me |
| FileMaker Pro 9.0v3Details[+/-] | Download (23 MB) |
| Mac updater!Details[+/-] | Download (15 MB) |
| Mac 2 updaterDetails[+/-] | Download (12 MB) Read me |