Automation USA Releases RC2FM Connector: Cloud Telephony Integration, Simplified

Seamlessly integrate the Cloud PBX capabilities of RingCentral Office® into any FileMaker Pro, Go, and Web Direct custom app and gain powerful IP business communications functionality.

LAS VEGAS, July 18, 2016 – Automation USA, LLC announces the release of its Cloud telephony integration service, RC2FM Connector. This subscription service easily infuses any FileMaker custom app with the power of RingCentral, a world-class Cloud business communications provider.  

RC2FM Connector provides a bolt-on solution without using plugins, Custom Web Publishing, separate connector files, or complex configurations.

Features of RC2FM Connector include:  

  • Mobility: Support for FileMaker Go (13 and up) on any iOS device with or without a FileMaker Server connection and with or without built-in calling capabilities. Custom FileMaker applications may reside locally on the iOS device or on a remote server.
  • Automation & Integration:
    • Click/Tap to dial any phone number stored in FileMaker.
    • Send outbound calls to your cell phone, personal phone, or RingCentral extension.
    • Send/receive SMS to/from any contact stored in FileMaker in near real time.
    • Send/receive Faxes directly from FileMaker containers or from your device's file system.
    • Download call log and message log history and store them as FileMaker records.
    • Download voicemails and store them as MP3's in FileMaker containers.
    • Download call recordings and store them as MP3's in FileMaker containers.
    • Download sent/received Faxes and store them as PDFs in FileMaker containers.
    • Set “Read” status of unread SMS, voicemails, and fax messages.
    • Trigger scripts in your FileMaker custom app on incoming calls (Pro/Advanced only).** 

           **Requires RingCentral Desktop app.

  • Ease of use:
    • Configuration is as easy as importing scripts, tables, and layout objects into any FileMaker custom app. RC2FM provides the connectivity, FileMaker developers customize the UI. Get started right away by using the supplied jump starter template, or completely customize the user interface to achieve the desired look and feel.
  • Security:
    • RC2FM is deployed on secured AWS instances, and all communication between FileMaker custom apps and RC2FM is also encrypted by 2048-Bit SSL certificate.
  • Performance:
    • Deployed across multiple AWS regions worldwide using latency based DNS to provide a responsive and highly available class of service on a global basis.
  • Scalability:
    • Hosted on AWS auto-scaling load balancers designed to handle traffic spikes.

Julio Toledo, founder of Automation USA, LLC, said: “The goal of RC2FM Connector is to assist in propelling the FileMaker platform into the Cloud age. We can't wait to see how many creative use cases FileMaker developers will find for this technology.”

Visit Automation USA’s booth at The FileMaker Developer Conference to learn more about RC2FM Connector. They will be located at booth 123. They are also holding a vendor session on Thursday, July 21, 2016 in Nolita 2 at 3:45 PM. Visit for more details on RC2FM connector.


Subscriptions are licensed per user in several price tiers, with pricing ranging from $15/month for a single user to as low as $9/month for groups of 25 users or more.

About Automation USA, LLC

Founded in 2006, Automation USA, LLC is a Miami based IT Consulting firm specializing in providing powerful, enterprise-grade Information Technology to Small-to-Mid-Size Businesses for a fraction of the cost. Automation USA, LLC is a FileMaker Business Alliance member and a RingCentral Partner. Employees are certified FileMaker Developers, RingCentral Developers, and certified RingCentral Communications Experts.


Customer contact:



Media contact:

Julio Toledo



Copyright © 2016 Automation USA™, LLC. All rights reserved. RC2FM Connector is a trademark of Automation USA, LLC. RingCentral and RingCentral Office are trademarks of RingCentral, Inc. in the U.S. and other countries. FileMaker, FileMaker Go and the file folder logo are registered trademarks of FileMaker, Inc. in the U.S. and other countries.  FileMaker WebDirect is a trademark of FileMaker, Inc. All other trademarks are the property of their respective owners. Prices are listed in U.S. Dollars and subject to change without notice.

About FileMaker, Inc.

FileMaker, Inc. is an Apple subsidiary that makes the FileMaker Platform, a Workplace Innovation Platform for teams of a few to a few hundred who are stuck in a work rut that neither appliance apps nor enterprise systems help them escape. By making powerful technologies accessible to everyone, the FileMaker Platform quickly solves unique problems — even as they change. Today there are more than 1 million users under active subscription. The FileMaker Platform is available in 16 languages.

Media contact:

Lydia Davey
FileMaker PR
+1 408.987.7164

© 2019 FileMaker, Inc. All rights reserved. FileMaker, FileMaker Cloud, FileMaker Go and the file folder logo are registered trademarks of FileMaker, Inc. in the U.S. and other countries. FileMaker WebDirect is a trademark of FileMaker, Inc. All other trademarks are the property of their respective owners.